Terms and Privacy Policy


Terms and condition

1. Objectives

It is the goal of Dexofintech, De Laan 3, 6611HA Overasselt, The Netherlands (“Dexofintech”), to help users enter and navigate the cryptocurrency space, and provide tools to help users make their own sound decisions relative to growing their wealth. Services are intended for medium- and long-term investors.

2. Activities

2.1 Asset allocation

Dexofintech uses dynamic, proprietary algorithms to define and perform portfolio allocation, based on user input. Manual trades or transactions conducted by users may limit Dexofintech's account monitoring and reporting ability.

2.2 Fund deposits and withdrawals

Users are responsible for depositing and withdrawing funds to/from their account, however Dexofintech will provide clear instructions on how to do so.

2.3 Account monitoring and reporting

Dexofintech will continuously monitor user accounts and provide users with a monthly dashboard with easy-to-understand portfolio and performance details.

3. Fees

3.1 Fee structure

Dexofintech don't charge any fee. 

4. Security

4.1 Infrastructure

Dexofintech is powered by Google Cloud. Google Cloud helps reducing the cost, complexity, and risk associated with security and compliance in the cloud.

4.2 Exchanges

Dexofintech thoroughly vets its partners and only works with major “top-10” exchanges. User funds remain on their personal exchange account and interactions between Dexofintech and user accounts are performed by means of customer owned API keys. API access is limited, hence in the unlikely event of a security breach, no fund withdrawal can take place.

5. Disclaimer

5.1 Financial advice

You acknowledge and agree that You have read, understood and accepted the disclaimers listed under this Section 9 as an inherent part of these Terms. To the maximum extent permissible under applicable law, neither Dexofintech not any of its affiliates shall be liable for (a) any loss arising from adhering to Your written or oral instructions; (ii) any loss You may suffer by reason of any decision made or other action taken by an account elected to be copied by the User; or (c) specifically any loss arising from any investment decision made or other action taken or omitted in good faith by any copied account, strategy and/or portfolio.

6. Risks

Investing in any asset class, including crypto currencies, holds numerous risks, for example: technology risks, exchange risks, security risks, regulatory risks.  Before deciding to leverage Dexofintech services, users should carefully consider their investment objectives and risk appetite. The possibility exists that users lose some or all of their initial investment and therefore no money should be invested that users cannot afford to lose.

As with any market, for a transaction to happen it requires a seller, a buyer, and a price agreement. Loss-limiting strategies such as stop-loss orders may not be effective because market conditions or technological issues may make it impossible to execute stop-loss orders. Dexofintech is not responsible for any losses incurred as a result of using Dexofintech’s advisory services.

7. Privacy

Dexofintech is fully compliant with GDPR (General Data Protection Regulation), an EU regulation enforceable as of May 25, 2018. Dexofintech stores the minimum possible amount of user data necessary to deliver its services. Stored user data includes: name, date of birth, country of residence, email address, and exchange API keys (encrypted). User data will never be shared with any third party before explicit user consent. Users have the right for their user data to be forgotten, which can be requested over email.

8. Communication

The User understands and agrees to the preceding sections. The User also agrees to the following:

  • User agrees to not hold Dexofintech liable for any realized trading loss in any currency or asset;
  • User reserves the right to stop using Dexofintech at any point;
  • User agrees and warrants that any information provided to Dexofintech is accurate and complete;
  • User agrees that Dexofintech is offering a Software as a Service (SaaS). This means that Dexofintech monitors user accounts on users’ behalf on exchanges that are not affiliated with Dexofintech;
  • User agrees to take full responsibility for identifying and paying any tax liabilities that may exist as a result of trading, or Dexofintech services in general;
  • This agreement is governed by and construed in accordance with the Dutch law and any dispute, which cannot be amicably resolved, shall be submitted to the jurisdiction of the Court in the Netherlands;
  • Dexofintech reserves the right to terminate or deny service to anyone, at any time, for any reason.